All the information your provide was leftover confidentialbined having solutions from other members, this will help all of us mentor our very own contact centre team and create our very own services and products. Jetstar takes your own privacy really definitely. You can view all of our Online privacy policy at the Jetstar
The latest questionnaire was designed for the following 1 week and you will is to elevates only about five minutes accomplish.
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Joe Calleri, Why-not
Joe Calleri, Why-not place your very own complaint on this site, as opposed to posting it about comments? If you find yourself signed within the, from the most useful eating plan, there clearly was a relationship to “Incorporate Criticism”.
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Higher – carry on with the good work
High – carry on the good works – unreachable Jetstar cover up at the rear of their highest wall structure off inaccessible quiet – it of course skip consumers. We have our very own sixteen yr old unaccompanied daughter stranded when you look at the Bali immediately following step 3 various other Jetstar flights was terminated on her & she’s been postponed to own 8 months. Positively inadequate Jetstar Filipino call centre and this despite 9 calls out-of 20-60+ moments features achieved nothing – without-one cares. Jetstar are a healthcare risk becoming eliminated whatever it takes otherwise although not cheap its costs. Also keep in mind they are belonging to Qantas. Chris Athlete
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Nobody is Reacting Cellular telephone
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Therefore mad Jetstar features
So annoyed Jetstar changed deviation go out from early morning so you’re able to nights Brisbane to Bali. I want to pay a complete night accom to possess arriving at 1am 
Ubud.
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You Earn Certain Your Treat Specific
I won’t exercise you with my Jetstar sense, albeit to state I got unwittingly arranged my a good way airline back-to-front, web browser Melb-Bali instead of Bali-Melb. As with any the prior statements, I was within my wits avoid applying for in contact with a beneficial Jetstar user in australia. I resorted towards Australian mailing list significantly more than, and emailed a short message every single of your address contact information, asking for anyone to get in touch with myself Asap. Inside one hour I had an answer from David Hall () and you can my personal condition resolved, amazing once the that can look, for those of you who have had activities, of any dysfunction, that have Jetstar. Thus within couple of hours off my personal very first current email address to all and you will sundry, I had rebooked my personal journey, and just have had received a follow-up content out-of David, which i replied having a huge thank you, and my trust in the Jetstar returned. Most of the try really that ends well, it might seem, No . Reach the brand new airport, just after a 2 hours drive, to the Friday mid-day (You will find a connecting journey on the Saturday so you’re able to France) just to discovered a contact regarding my travelling representative stating my airline try terminated, technical difficulties, yes Jetstar, similar to shortage of anyone with the airplane therefore we would not be traveling . sure in the event it cannot rain for the pours. My wonderful great traveling representative Stephanie, Airline Centre, got me personally arranged to your an effective Virgin airline the second early morning. I’m sorry David, I won’t be back once more.
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we ma trying to book a flight back once again to Australian continent , i reside in Danang , The site tells me i need to go to Saigon so you’re able to re also show my booking , that it cannot end up being right . Does it ?. easily book spend via CC thats are !
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Well said into the person who
Well done to your person who had the e-mail address contact information. That’s the best possible way I became in a position to contact Jetstar that have a frustrating gross breach off responsibility away from care on their the new region towards the my husband. Real towards the function regarding Jetstar, I received a shortage lustre reaction and you can an offer away from travel coupons towards the worth of $a hundred for every single of one’s 4 of us. But still neglecting to address the challenge of the breach out of responsibility out of care. No go! I would recommend you perform once i performed and therefore are to ‘bomb’ the address contact information. David Hallway is wise and he sent my personal ailment on correct service which punctually brushed myself out of. It is not making me personally having almost every other solution however, so you can get in touch with the brand new mass media.
